Adding Calendars in Outlook

Body

🧭 Old Outlook (Classic Desktop App)

✅ Add a Directory Calendar

  1. Go to Calendar view
  2. In the top ribbon, click Home
  3. Select Add Calendar
  4. Click From Address Book
  5. Search for the person (or room/resource)
  6. Double-click the name → click OK

👉 The calendar will appear under Shared Calendars on the left.


🔄 Alternative (if already shared with you)

  1. Go to Calendar
  2. Click Open Calendar
  3. Choose Shared Calendar
  4. Enter their name → OK

🆕 New Outlook (Modern Version)

✅ Add a Directory Calendar

  1. Go to Calendar
  2. Click Add calendar (left panel or top)
  3. Choose Add from directory
  4. Search for the user, room, or resource
  5. Click Add

👉 It shows up under People’s calendars or Shared


🔎 Key Differences (Old vs New)

  • Old Outlook: “Address Book” terminology
  • New Outlook: “Directory” (same thing, cleaner UI)
  • New Outlook: Everything is in the left panel (less ribbon-heavy)

⚠️ Common Issues

  • Can’t find the person?
    • They may not be in your organization directory
  • Calendar won’t open?
    • You likely don’t have permission → they need to share it
  • Only see “busy/free”?
    • That’s default permission level—ask for more detail access

Details

Details

Article ID: 21828
Created
Mon 4/20/26 4:03 PM